APOLLO

Focus on Plastic Blow Molding Machine From 5ML to 5000L.


1.Documents (normal conditions)

1 piece of installation drawing

1 piece of electric assembly drawings

1 user’s manual of extrusion blow molding machine

1 user’s manual of frequency converter

2.Warranty Policy

The company provides a one-year warranty service. During the warranty period, all accessory failures caused by non-human damage will be replaced free of charge by the seller. (Note: wearing parts are not included)

An additional $500 worth of free accessories will be provided each year for daily maintenance and spare parts for customers.

3.Transportation Guarantee

If the equipment is damaged during transportation, the seller promises to send the required replacement parts to the buyer free of charge to ensure that the equipment resumes normal operation as soon as possible.

4.Quality Commitment

If the buyer finds that the quality of the equipment does not meet the requirements during the factory inspection, the seller promises to refund the equipment in full and pay an additional 10% of the equipment price as compensation.

5.Delivery Guarantee

If the equipment is not delivered on time, the seller promises to work overtime every day and pay a delay compensation fee of $100 until the equipment is delivered.

6.Performance Commitment

We ensure that the equipment meets the promised production performance. If the actual output does not reach the promised value, we will provide customers with the following compensation based on the output difference:

If the output is 10%-20% lower than the promised value, compensation is $2,000.

7.After-sales service method

a) Remote technical support

Provide free video remote guidance, including equipment installation, operation training and maintenance support;

Assist customers in remote debugging to ensure the normal operation of the equipment and optimize performance.

b) Engineer on-site service

If the buyer needs, the seller can send professional engineers to the buyer’s factory for equipment installation, maintenance or training services. The relevant expenses shall be borne by the buyer, including visa fees, round-trip air tickets, food and accommodation expenses, and a technical service fee of $200 per day.

c) Regular follow-up visits and offline maintenance services

Our after-sales team regularly conducts maintenance follow-up visits by phone or video to provide customers with professional advice and answer questions;

According to customer needs, we can also arrange engineers to go offline to the buyer’s factory to conduct comprehensive equipment inspection and maintenance, help customers solve practical problems in equipment use, and ensure the continuous and efficient operation of the equipment.

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